Shipping & Returns
All orders for standard stock items will ship in 1-2 business days unless the customer specifies expedite shipping then the order will ship same day as long as the order is placed before 1:00PM Central Time. If an item is not in stock at time of order a customer service representative will contact you immediate with the estimated delivery date of the back ordered item or items.
Orders placed with AlabamaIndustrialProducts.com can be canceled if the material has not already shipped. Please notify a customer service representative at 1-888-979-0811 if you need to cancel an order.
You have 30 days after time of shipment to return items purchased from stauffprodcuts.com.We will not accept items that have been used or purchased from another company. Material must be in new resalable condition. All returns are subject to a 25% restocking fee. An RMA will not be issued for orders that are past the 30 day mark. Please contact a customer service representative at 1-888-979-0811 for a RMA number.
Standard stock items are subject to a 25% restocking fee. Non-standard items and special order items will be handled on a case-by-case basis.
Do not send any order back without a RMA. Please obtain an RMA to send the material back. Any material sent back without a RMA is subject to a special fee.